Target Audience: Individuals who make financial decisions on behalf of their small water or wastewater utility. Board members, managers, and other utility leaders will benefit from this training.

Duration: Approximately 1 Hour

Learning Objectives:
1) Name the most important objective in rate-setting for all utilities
2) Describe other objectives you may wish to consider in setting your rates
3) Identify the rate elements that promote different rate-setting objectives
4) Recognize how your decisions around rate options will impact your customers that consume higher or lower amounts of water